Arial view of Harrabeer Country House

Booking terms

To confirm a reservation more than 14 days in advance we hold your credit card details securely but do not take any money. For details about cancellations please see below. For bookings commencing within 14 days, the full cost of the stay will be taken on booking and this is non-refundable. There is usually a minimum stay requirement of 2 nights and 3 nights over bank holiday periods in the B&B rooms, and 4 nights in the self-catering apartments.

Check-in is from 4.00-7.00 pm for B&B rooms and 2.30-7.00pm for self-catering accommodation. If you require a later check-in please contact us in advance to discuss your requirements

Please be ready to vacate your accommodation by 10.30am to enable it to be prepared for the next guests.

We recommend that all guests have suitable travel insurance to cover the period of their stay. If you need to cancel please inform us in writing as soon as possible. For cancellations made 14 days or more in advance of a stay there is no charge.

For cancellations made after this time or by failing to take up the booking without cancelling you will be liable for 100% of your total stay. We will always try to relet any cancelled dates and if we do, we will reflect this in the cancellation charge.

In the unlikely event, it is necessary for us to have to cancel your stay, you will be notified as soon as possible. A full refund of any monies paid will be made. No further liability is accepted in this event.

Harrabeer Country House, as required by law, is a non-smoking establishment. Please do not smoke inside any part of the buildings. Evidence of guests smoking inside the house will lead to immediate termination of the booking and being charged for the full stay. A cleaning charge of £125 to cover the cost of deep cleaning the room will also be levied, payable by the person making the booking.

During your stay
We want all guests to enjoy their stay at Harrabeer Country House. Please be aware of other guests and keep noise to an acceptable level. If during your stay you cause disturbance or offence to other guests your stay may be terminated and you will remain liable for the full balance.

Damages and breakages
You are responsible and liable for any breakages or damages which you or any member of your party cause to the accommodation or its contents. Please report these as soon as they occur. We do not normally charge for minor breakages, but we reserve the right to make a charge to the guest’s payment card, or we may send you an invoice, for repair or making good if the damage or breakage is significant.

The Threshing Barn accommodates 1-2 well-behaved dogs. Please advise us that you wish to bring your dog/s when booking. There is no extra charge for animals unless there is any damage (which must be reported to us immediately) or excessive cleaning which may incur an additional charge at our discretion.

Please observe the following measures. Failure to do so may result in being asked to leave without compensation:

  • Dogs must be under strict control at all times while in the apartment
  • Any fouling should be cleared up without delay
  • Dogs must be kept on a lead in all outside areas and are not allowed in the garden
  • The dog owner must bring the dog’s bed or basket for sleeping in
  • Dogs cannot be left alone in the apartment or elsewhere on the premises at any time
  • Dogs must not lie on beds or furnishings
    Hair must be cleared up before departing
  • Dog owners must treat their dog/s for parasites and fleas before they occupy the apartment, and provide proof of so doing.

All reasonable endeavours will be taken to ensure that you are provided with free, uninterrupted Wi-Fi service. We will not be liable however if for any reason, the service is not available at any time, nor for any loss of data or damage to equipment you suffer as a result of using the service. We may suspend access at any time and for any reason. The Wi-Fi service we provide is intended to be used for general purposes, including accessing the world wide web and email. By accessing the service, you undertake that you will use the services responsibly and that you will behave in a lawful, honest and proper manner. You may not: use the service for any illegal purpose (including but not limited to breaching any intellectual property, copyright or computer misuse legislation and downloading or uploading any illegal material); send any unsolicited commercial email (or “spam”) or any activity relating to it; carry out any “hacking” activities such as attempting to access systems without authorisation or carry out denial of service attacks.

This is provided at the front of the property off Harrowbeer Lane. Guests are advised that parking is entirely at your own risk and we do not accept any liability or responsibility for guests’ vehicles or contents.

If you have a complaint or discrepancy please speak to us during your stay so we can respond immediately to any problem or concern.

Covid safe

We’re following industry and government guidelines to keep our guests, team and community safe.